Last updated: March 23, 2026
At Natural Wonders Trees Inc., your privacy matters to us. This policy explains what information we collect, how we use it, and your rights — written in plain English, not legal jargon.
We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.
When you fill out a contact form, request a quote, or get in touch with us, we may collect:
When you browse our website, we automatically collect certain technical information through cookies and analytics tools, including pages visited, time spent on the site, referring pages, and general location data (city/region level). This helps us understand how visitors use our site so we can improve it.
We use the information we collect to:
Natural Wonders Trees Inc. does not sell, rent, trade, or otherwise share your personal information with third parties for their marketing or commercial purposes. Your information stays with us and is used solely to provide tree services to you.
We may share information only in these limited circumstances: with service partners who assist in operating our business (such as scheduling software), when required by law, or to protect the safety of our team and customers. Any partners we work with are bound to keep your information confidential.
We retain contact and service inquiry information for as long as reasonably necessary to provide services and maintain business records — typically up to 3 years. Analytics data collected through Google Analytics is retained according to Google's standard retention settings. You may request deletion of your personal data at any time by contacting us directly.
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
Right to Know
You can request details about what personal information we have collected about you.
Right to Delete
You can request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out
We do not sell personal information, so there is nothing to opt out of. But you are always welcome to ask.
Right to Non-Discrimination
We will never treat you differently or deny you services for exercising your privacy rights.
To exercise any of these rights, contact us at contact@nwtreesinc.com or call (818) 717-8787.
Our website may contain links to third-party websites such as Google Maps, Yelp, or our scheduling platform. These sites have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of external websites.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Questions about this policy? We're happy to help.
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