Last updated: March 23, 2026
These terms govern all tree care services provided by Natural Wonders Trees, Inc. — including proposals, on-site work, payment, and cancellation. Please read them carefully before accepting any proposal.
All tree care work performed by Natural Wonders Trees, Inc. is conducted according to ANSI A300 Tree Care Standards unless otherwise noted in a specific work proposal.
Important Notice: Work proposals do not include assessments of risk — current or future — including tree risk assessments or site risk assessments. This proposal and any tree inspections or site assessments performed for the purpose of developing the proposal shall not be considered a tree risk assessment or site risk assessment.
All work proposals issued by Natural Wonders Trees, Inc. are valid for 30 days from the date of issuance.
After 30 days, all work proposals, specifications, management recommendations, and any notes or inferences — whether written or verbal — regarding the trees and sites are null, void, and no longer applicable. A new proposal must be issued if work is still desired after the expiration date.
Trees and tree parts — whether directly inspected or located on-site or nearby — may fail at any time, including:
Such failures may cause property damage, injury, or death. Natural Wonders Trees, Inc. is not at fault for such occurrences.
Underground Utilities & Sprinkler Systems: The contractor is not responsible for any damages to underground utilities or sprinkler heads.
Free Cancellation Window
Owner may cancel the job within 48 hours of accepting the proposal at no charge.
Late Cancellation Fee
A cancellation fee of 10% of the total job cost will apply if the job is cancelled after the 48-hour window.
Trip Charge — Owner Delay
If the contractor arrives on-site and is unable to perform work due to owner-caused delays (e.g., obstructions locking the worksite), a trip charge of $100.00 per hour per man will be imposed.
Payment for services is due upon completion and receipt of invoice.
Zelle payments: use contact@nwtreesinc.com
Returned Checks: All returned checks are subject to an $80.00 fee.
Late Payment Finance Charge: 2% per month assessed on any unpaid balance after:
By agreeing to a proposal via email, the client approves all terms and conditions included in the proposal and this agreement.
If accepting a proposal via email, the client agrees to the terms and conditions of this contract. Otherwise, the signed proposal may be faxed to 818-717-8886.
"By accepting this contract, I declare that I have read, understand, and agreed to the terms and conditions of this contract. The above prices, specifications, and conditions are satisfactory and are hereby accepted. You are authorized to do the work as specified. Payment will be made as outlined above."
If you have any questions about these Terms of Service, please contact us before work begins:
Natural Wonders Trees Inc.
983 E Easy St, Simi Valley, CA 93065
(818) 717-8787 | (805) 744-2044
Fax: 818-717-8886
Have questions about our terms before booking?
We're happy to walk you through anything.